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Support

Connect with the REALITY support team.

Use the support pathways below for buyer help, seller onboarding, agent questions, technical issues, or launch feedback across Montana and Phoenix.

Support pathways

Use the form to reach the REALITY operations team for buyer support, seller onboarding, agent coordination, or launch feedback. Messages create a traceable support ticket and route to the active REALITY support channel.

During early access, support may reference REALITY by Rematch because the platform is currently operating on Rematch-owned web domains.

MarketMontana + Phoenix private-market residential real estate
Response windowUsually within 1 business day for platform and listing requests
Best forSupport, tours, listing coordination, technical issues, and strategic partnerships
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Send a message

Include enough detail for the team to follow up quickly. If you are already signed in, use the same email tied to your account so the request can be matched faster.

Tell us what you clicked, what you expected, and what happened. Do not include passwords, verification codes, identity documents, or financial information. Page section: /create-buyer. No private URL parameters or screen recordings are collected.

A ticket is created for every message so follow-up stays traceable.